Shipping Policy (Australia Only)

Shipping – [Store Name]
Last updated: [date]

Shipping locations

We ship Australia-wide only. We do not ship internationally.

Processing time

Orders are usually processed within [1–2] business days (excluding weekends and public holidays). During busy periods, processing may take longer.

Delivery time

Delivery times vary by location and carrier. Typical estimates:

  • Metro areas: [2–5] business days

  • Regional areas: [3–8] business days

Shipping fees

Shipping fees are shown at checkout and depend on location and order size.

Tracking

If tracking is available, you’ll receive a tracking link by email once dispatched.

Incorrect address / failed delivery

Customers are responsible for providing the correct address. If a parcel is returned due to an incorrect address or missed delivery, re-shipping fees may apply.

Lost or delayed parcels

If your parcel is delayed, contact us and we will help investigate with the carrier. Refunds/replacements for lost parcels are handled based on carrier outcome and our assessment.

Contact

[support email]