Shipping Policy (Australia Only)
Shipping – [Store Name]
Last updated: [date]
Shipping locations
We ship Australia-wide only. We do not ship internationally.
Processing time
Orders are usually processed within [1–2] business days (excluding weekends and public holidays). During busy periods, processing may take longer.
Delivery time
Delivery times vary by location and carrier. Typical estimates:
Metro areas: [2–5] business days
Regional areas: [3–8] business days
Shipping fees
Shipping fees are shown at checkout and depend on location and order size.
Tracking
If tracking is available, you’ll receive a tracking link by email once dispatched.
Incorrect address / failed delivery
Customers are responsible for providing the correct address. If a parcel is returned due to an incorrect address or missed delivery, re-shipping fees may apply.
Lost or delayed parcels
If your parcel is delayed, contact us and we will help investigate with the carrier. Refunds/replacements for lost parcels are handled based on carrier outcome and our assessment.
Contact
[support email]